How CallBuzz Started
Max attended the University of California, Berkeley, where he developed a deep interest in building practical technology that solves real-world business problems. His parents own TeamLogic IT in Torrance, where they experienced the same challenges many MSPs face when relying on answering services to manage incoming calls.
But instead of helping, the service created friction. Calls were long and inefficient. Details often came back wrong, and conversations were frequently unclear. Customers were frustrated, and the internal team spent time correcting inaccurate tickets instead of solving real issues.
Because the problem affected their own family business, the stakes were personal. Max and his brother Sam decided not to accept it as the industry standard. They set out to build something better, with the same level of precision and reliability they would expect for their own operations.
Within weeks, they developed a working AI-powered call assistant, and the results were immediate. It was more accurate, more consistent, and significantly faster. It generated clean, detailed tickets automatically, and it cost a fraction of the traditional service. What began as a solution for their own family's company quickly became the foundation for CallBuzz.
“CallBuzz was built to fix a problem we experienced firsthand and to raise the standard for how businesses handle their most important calls.”