AI Call Handling,
Built for Leading MSPs

“We're thrilled to share our partnership with CallBuzz and how AI Assistant has truly transformed the way we connect with our clients. In a crowded voice services market, CallBuzz truly distinguishes itself with an MSP-first approach, unmatched reliability, and a relentless commitment to continuous improvement. CallBuzz streamlines communications, handles client interactions seamlessly, and frees our team to focus on higher-value initiatives. All while preserving the personal touch our clients expect. Beyond the technology, the team's exceptional responsiveness and proactive support makes every interaction effortless. Max and the entire team are proactive, communicative, and genuinely invested in the success of their partners. That level of engagement creates a tangible, measurable difference. For MSPs seeking an AI Assistant that feels like an extension of their own team, I highly recommend CallBuzz! It's not just a tool, it's a true partner in growth. From rock-solid voice infrastructure to responsive support and a partnership mindset aligned with our client-first approach, it's clear why they stand out, and delivers.”

“CallBuzz has completely changed the game for us. We've cut our answering costs in half, but more importantly, our clients actually love talking to the AI — it's fast, polite, and never drops details. Our techs now get clean, structured tickets instantly.”

“Everything is going really well with CallBuzz! I've been checking with the clients who have engaged with it, and they think it's great. One of our clients even joked that the AI 'sounds too cheerful and happy in the morning' – I guess CallBuzz is naturally a morning person!”

“CallBuzz is always on! The friendly 'active listening' skilled tool expertly handles the task of answering the phone and getting the message and incident report ticket right. Clients are very impressed by the greatly improved service over our previous human based answering service.”

“CallBuzz has been a game-changer for our team. The product is reliable, easy to use, and it saves us time every day by automatically creating tickets for our clients—so nothing gets missed and our workflow stays organized. What really sets CallBuzz apart is the service behind it. Their team is fast to respond, proactive, and consistently helpful whenever we have questions or need support. It's rare to find a tool that delivers both a great product and great service, but CallBuzz does exactly that. Highly recommended.”

“We're blown away by how smooth the CallBuzz implementation has been. It collects all the right details from users and creates quality tickets - no back-and-forth needed. We've gone from chasing down details to receiving perfectly formatted, high-quality support tickets from the start.”

“CallBuzz has been a game-changer for our business. We switched from another popular MSP answering service that was consistently causing client satisfaction issues. Since moving to CallBuzz, our overflow call handling creates tickets efficiently and professionally, and our clients have noticed the difference. We used to avoid sending calls to overflow during business hours and built multiple failovers to prevent it. But as we've become more comfortable with CallBuzz, we've also become more confident letting calls overflow when needed. Now, when someone takes time off, we don't pull staff into the phone queue. We let CallBuzz step in and support us. The after-hours system is brilliant. The management notifications keep me in the loop without creating unnecessary interruptions. The latest scheduling feature that allows us to plan rotations weeks or months in advance has made after-hours management so much easier. If you're an MSP looking for a call answering service that actually understands how we work, I highly recommend CallBuzz.”

“We've been using CallBuzz.ai for our IT help desk and couldn't be more impressed. Their AI answering agent handles calls naturally and professionally, ensuring every inquiry is answered promptly, even outside regular hours. It's dramatically reduced missed calls and improved our overall support responsiveness. We highly recommend CallBuzz.ai for any team looking to elevate their customer experience with intelligent, reliable call handling.”